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Notifications

Learn how to receive critical notifications

Updated over a week ago

Connect Uniskai to your Slack channel or Webhook and receive main notifications about Connect Uniskai to your Slack channel or Webhook to receive important notifications about your profile events. A webhook offers a simple and efficient way to integrate notifications into your system. Instead of continuously polling an API for new data, the webhook provides real-time updates as soon as data changes in Uniskai.

Slack Notification

With the Slack integration, you can customize your notifications to get personal real-time alerts about crucial changes and attention-demanding issues inside the cloud environment. 

To configure the Slack, follow the steps below:

Note: Only Admin users can connect to Slack.

  1. Go to Account manager

  2. Open the ‘Account Settings.’

  3. Navigate to the ‘Notifications’ tab.

  4. Click “Connect” button

  5. Enter your URL where we will send notifications for the account.

  6. Choose a channel and click the ‘Connect’ button.

If the channel is archived, it won't appear in the list.

Events

When the following events occur, users receive notifications on their chosen Slack channel:

  • Permission request from team member

  • Policy update Failure

  • Trial period expire

  • Trial period Ended

  • Spot recreation

  • Spot back to on-demand

  • Start/stop Resources

Configure Webhook

To set up a webhook, follow these steps:

Only Admin users can connect to a webhook.

  1. Go to ‘Account Manager.’

  2. Open the ‘Account Settings’ of desired account.

  3. Navigate to the ‘Notifications’ tab.

  4. Click “New Webhook” button

  5. Enter your URL where we will send notifications for the account.

  6. Press ‘Create webhook.’ We will send a GET request to the URL and wait for a 200 Response:

Example view request.

When the webhook URL changes, the user will see an error badge.


Events

When an event happens, we will send you a POST request with a payload detailing the event and notification information. Available notification types include:

  • Permission request from team member

  • Spot recreation

  • Spot back to on-demand

  • Policy update failure

  • Trial Period Ending

  • Trial Period Ended

  • Policy Start/Stop resources

Read more about notification types here.


Failure

Our system is designed to send webhook notifications in real-time when certain events occur. However, there may be instances where notifications fail to deliver due to network issues, server downtime, or other reasons. We attempt to send notifications three times before marking the URL as broken, ceasing further notifications to that URL.


Troubleshooting

If you encounter issues with webhook notifications, consider the following solutions:

  • Ensure your system can receive and respond to GET/POST requests. Verify your firewall or security settings aren't blocking incoming requests.

  • Check webhook configuration for correct URL formatting and protocol. (e.g., HTTP/HTTPS).

  • Ensure you have admin-level access to webhook management.

If issues persist, contact our support team ([email protected]) for assistance.

You can edit the URL for received Webhooks or remove webhook connections if needed. Click the ‘Edit’ button.

Paste the new URL and click ‘Update’. That's it, your new webhooks will now be directed to the new URL.

Additionally, if you no longer wish to receive notifications, you can remove the webhook connection. Just click the ‘Remove’ button.

Configure Webhooks for Messengers

To set up a webhook for messengers, follow these steps:

Only Admin users can connect a messenger webhook.

  1. Go to ‘Account Manager.’

  2. Open the ‘Account Settings’ of desired account.

  3. Navigate to the ‘Notifications’ tab.

  4. Click the ‘New Webhook’ button.

5. Enter your URL where we will send notifications for the account.

6. Press ‘Create webhook.’ After connecting, you will see a welcome message:

You can edit or disconnect messenger webhooks.

When the webhook URL changes, the user will see an error badge.

Events

When an event happens, you will receive a proper notification in your messenger. There are various notification types available:

  • Permission request from team member

  • Spot recreation

  • Spot back to on-demand

  • Policy update failure

  • Trial Period Ending

  • Trial Period Ended

  • Policy Start/Stop resources

Configure Personal Slack Notification

To set up Slack notifications, follow the steps below:

  1. Go to the 'My Account' page.

  2. Access the 'Connected Apps' section in your account.

  3. Click the 'Connect' button.

  4. You will be redirected to Slack's authorization page. Click the 'Allow' button.

  5. Once you return to Uniskai, you'll see that Slack is now connected.

Events

When any of the following events occur, you will receive notifications in your Slack:

  • Team member update your permissions

  • Team admin removed you from the team

  • Weekly executive report

  • Spot recreation

  • Spot back to on-demand

  • Policy Update Failure

  • Permission request from team member

  • Trial period expire

  • Trial period has ended

  • Start/stop Resources

  • Costs anomaly detection alert

  • Budget notification

  • New location Login

Note: Please keep in mind that these types of notifications are specific to your account. If another user attempts to modify the Slack or webhook settings, these new notifications will be sent to the new location.

Disable email notifications

You can also disable email notifications. Here's how:

  1. Click on the initials in the upper right corner.

  2. Choose ‘My account.’

  3. Click on ‘Settings.’

  4. Turn off the email notification slider.

Email notifications will be disabled for these specific events:

  • Policy update failure

  • Spot back to on-demand

  • Permission request

  • Updated permission

  • Budget notification

  • Login from new location

  • Weekly executive report

  • Your Uniskai trial expire

  • Your Uniskai trial has ended

  • Admin of organization

  • Request to transfer ownership

  • Cost anomaly detection

Notifications will still be sent to Slack or webhooks if connected, even after turning off email notifications.

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